Pre-owned Promise
We always pay careful attention to detail to make sure that each Pre-owned Audi meets the exacting standards of Vorsprung.
80-point Check
All
Audi Pre-owned vehicles are taken through a comprehensive 80-point
mechanical check prior to going onto the showroom floor. Reconditioning
of all interior and exterior areas on the vehicle is also carried out.
Every Pre-owned Audi has a full service history and no Audi involved in
an accident with major structural damage may be sold as a Pre-owned
vehicle.
Audi Freeway Plan
To ensure that
your Audi maintains its high standards of quality, the Audi Freeway Plan
gives you peace of mind that your vehicle will be serviced and
maintained when necessary and at no extra effort or cost to you. This
fully comprehensive maintenance and warranty plan is included on all
Audi Pre-owned vehicles. Each Pre-owned vehicle sold has a minimum
2-year/40 000km Freeway Plan Simply make an appointment with any one of
our Audi Servicing Dealers to effect servicing, maintenance and repairs.
Optional extensions to the Audi Freeway Plan are available.
Certain
items such as fuel, tyres, top-up fluids, glass, trim, paintwork and
accidental damage are excluded. For more information regarding the Audi
Freeway Plan, contact 0860 434 838 or speak to your dealer.
Roadside Assistance
Audi
owners are as important to us as Audis themselves. That’s why you as
the owner, your spouse and dependent children are automatically entitled
to this unique two-year roadside and emergency assistance service.
In
the unlikely event of your Audi breaking down or if you have an
accident, phone Audi Assist on 0800 112 834 toll free, which is operated
24 hours a day, and the nearest Audi Assist unit will be dispatched.
You are entitled to the following benefits free of charge:
•
Roadside assistance: for mechanical and electrical breakdowns (also
includes flat tyres, flat batteries, fuel shortage, vehicle keys locked
inside the vehicle)
• Tow-in
• Courtesy transport within 100 km of your normal place of residence
• Hotel accommodation OR vehicle rental if the breakdown occurs further than 100 km from your normal place of residence
• Vehicle recovery
• Transmission of urgent messages
Vehicle Integrity Check
The
integrity of every Audi is paramount, and to ensure your Audi
experience is exceptional, we check that all Audi Pre-owned vehicles are
not listed as having been stolen, are the subject of fraud or any
outstanding finance. This is because the possibility of buying a stolen
vehicle from just any used vehicle dealer is very high, and if the
police take a used vehicle from the buyer, the buyer still has to pay
all the instalments.
14-day Exchange Plan
Audi stands by its Pre-owned promise of providing a premium product and service.
If
for any reason you wish to exchange your Pre-owned Audi, all Audi
Pre-owned vehicle dealers honour a 14-day exchange plan, which means you
can exchange your Pre-owned Audi within 14 days of purchase for a
Pre-owned Audi of a similar price.
*Terms and Conditions apply